Pre-Order Agreement.

This Pre-Order Agreement (the “Agreement”) is between Anticipation Labs Inc., a corporation organized in British Columbia, Canada, doing business as Anticipy and operating the website anticipy.ai (collectively, “Company,” “we,” “us,” or “our”), and the individual placing the pre-order (“you” or “Customer”).

By placing this pre-order you represent and warrant that: (a) you are at least eighteen (18) years of age; (b) you have the full legal capacity to enter a binding contract in your jurisdiction; (c) the billing and shipping information you provide is accurate and is information you are authorized to use; (d) you are not on any United States Treasury OFAC, United States Department of State, Canadian consolidated sanctions list, EU sanctions list, or UK Treasury sanctions list, and you are not located in a jurisdiction under comprehensive United States or Canadian trade sanctions.

The pre-order covers one (1) Anticipy Pendant in brushed titanium, a matching chain, one (1) wireless charging pad, and one (1) year of the Anticipy AI cloud service starting on the date your pendant ships to you (the “Product”). The price for this pre-order is USD 149.99, charged in full at the time you complete checkout, which is fifty United States dollars and one cent (USD 50.01) less than the projected retail price of USD 199.00. Free shipping is included to physical addresses in the United States and Canada. Shipping to any other country is not currently offered. If you select an address outside those countries, we will cancel the order and refund the full purchase price.

The Product is in active development. The materials, appearance, dimensions, weight, battery life, microphone count, on-device storage, supported features, color options, packaging, included accessories, and AI capabilities described on our website, in our marketing, in this Agreement, or in any other communication are preliminary, aspirational, and subject to change at our sole discretion without prior notice. We may substitute components, redesign the enclosure, alter colors, change finishes, modify firmware features, or otherwise depart from what is shown today. The final Product you receive may differ from the renderings, photos, prototypes, or descriptions you saw at the time of pre-order. Nothing on our website or in any sales channel is a warranty, guarantee, or binding specification.

Statements such as “vibes your life,” “anticipates what you need,” and other forward looking or aspirational marketing language are non-actionable puffery and are not representations of measurable performance. AI outputs may be incorrect, incomplete, or unpredictable. Do not rely on AI output for any medical, financial, legal, safety-critical, or emergency decision.

Our current good-faith estimate is that the Product will ship in August 2026. This is an estimate, not a guarantee. Hardware schedules slip. Suppliers miss dates. Certifications take longer than expected. By placing a pre-order, you acknowledge that the date can move and that you accept that risk in exchange for the pre-order discount.

Where the United States Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435) applies, we will offer you the option to consent to a delay or to receive a full refund if we determine we cannot ship within thirty (30) days of the date stated at the time of order. Customers in Canada are protected by the Competition Act and provincial consumer protection statutes; Canadian customers retain whatever rights those statutes grant. Where local law is more favourable to you than the terms of this Agreement, local law controls.

Refunds on pre-orders are at the sole discretion of Anticipation Labs Inc., except where applicable law requires us to issue one. We do not offer no-questions-asked refunds during the pre-order period. We may, in our sole discretion, grant a refund in cases such as confirmed inability to ship, substantial change in specifications materially adverse to you, hardship, or duplicate orders. We are equally entitled, in our sole discretion, to decline a refund request that does not fall within an applicable legal requirement. Examples where we may decline include but are not limited to: change of mind, change in financial circumstance, finding a competing product, dissatisfaction with the appearance or feature set in late-stage marketing, or any other reason not protected by consumer law in your jurisdiction.

Your right to share an honest review is not affected by this Agreement. Nothing in this Agreement, and no refund decision by us, is conditioned on whether you publish reviews, social media posts, or other public statements about Anticipy. This provision is included to comply with the United States Consumer Review Fairness Act (15 U.S.C. § 45b) and similar Canadian provincial consumer-protection statutes.

Statutory rights are preserved. Nothing in this section limits any right granted to you by your local consumer protection statute, including without limitation: the U.S. FTC Mail-Order Rule (16 CFR Part 435); the Competition Act of Canada; the Quebec Consumer Protection Act, RSQ c P-40.1, sections 54.1 to 54.16 (which grants Quebec consumers a seven (7) day cancellation right from receipt of an internet-contract good); the British Columbia Business Practices and Consumer Protection Act, SBC 2004 c 2, section 49 (which grants BC consumers up to a fourteen (14) day cancellation right on certain future-performance contracts); the Ontario Consumer Protection Act 2002, S.O. 2002 c 30; the Alberta Consumer Protection Act, RSA 2000 c C-26.3; the EU Consumer Rights Directive 2011/83/EU and the UK Consumer Contracts Regulations 2013 (each granting a fourteen-day right of withdrawal); and any other mandatory consumer-protection law. You retain those rights and we will honour them.

How to request a refund. Email hello@anticipy.ai with the email you used at checkout and the reason for the request. We will respond within seven (7) business days. If approved, refunds are issued to the original payment method through Stripe and may take up to ten (10) business days to appear on your statement.

No chargeback bypass. You agree to contact us first and give us a reasonable opportunity to resolve any concern before initiating a chargeback or payment dispute. A chargeback initiated without first contacting us, or while a refund request is under review, will be contested. This requirement does not limit your statutory rights under Section 75 of the United Kingdom Consumer Credit Act 1974 or similar mandatory chargeback statutes in your jurisdiction.

We may cancel your pre-order at any time, with or without cause, by issuing a full refund of the amount you paid. We may cancel in cases including but not limited to: project discontinuation, supplier failure, regulatory blocker, shipping address ineligibility, suspected fraud, suspected resale, or suspected violation of these terms or any other Anticipy policy. A refund issued upon cancellation by us is your sole remedy and is the full extent of our liability for the cancellation.

When manufacturing concludes, we will email the address on file to confirm or update the shipping address. You are responsible for keeping a current shipping address on file with us. Risk of loss passes to you upon delivery to the carrier. Carrier damage, theft after delivery, or refusal of delivery are not our responsibility, although we will assist in good faith with carrier claims where reasonable.

If a shipment is returned to us because of an incorrect or outdated address that you provided, we may, at our option, hold the Product for thirty (30) days awaiting corrected instructions, attempt redelivery at your expense, or cancel and refund the order net of reasonable shipping costs we incurred.

The first year of the Anticipy AI cloud service is included in the pre-order price and begins on the date the Product ships to you.

Year two and onward are optional and not automatically renewed by this pre-order. After the first year, continued use of the AI service requires you to affirmatively opt in to a new annual subscription at the then-current price, currently projected at USD 99 per year. We will email a renewal offer not less than thirty (30) days before the end of your first year. If you do not opt in, no charge is taken and the cloud features are deactivated. Hardware functions on a limited offline basis without the cloud service. This structure is intended to satisfy California Business and Professions Code Sections 17600 to 17606 (Automatic Renewal Law) and the United States Restore Online Shoppers' Confidence Act (15 U.S.C. Sections 8401 to 8405) by ensuring no automatic charge occurs without your express, informed, and recent consent.

We are not obligated to maintain any specific AI feature, model, integration, or third-party connection for any period of time. AI models may be replaced, deprecated, or removed without notice.

THE PRE-ORDER IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE PRODUCT OR THE AI SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF DEFECTS, OR THAT THE AI WILL PRODUCE ACCURATE, COMPLETE, OR RELIABLE OUTPUT.

Nothing in this section limits any warranty that cannot be disclaimed under your local mandatory consumer protection law, including without limitation the Australian Consumer Law guarantees (where applicable), Canadian provincial implied warranties of merchantable quality, and the EU two-year conformity guarantee under Directive 2019/771.

You agree to defend, indemnify, and hold harmless Anticipation Labs Inc., its officers, directors, employees, contractors, agents, affiliates, and licensors from and against any third-party claim, demand, loss, damage, fine, penalty, cost, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your misuse of the Product or AI service; (b) your violation of any law or regulation in connection with the Product, including without limitation wiretapping, recording-consent, privacy, or workplace-surveillance laws; (c) your infringement of any third party's right, including without limitation intellectual-property or privacy rights; (d) your breach of this Agreement; or (e) your reliance on AI output. This indemnification does not apply to the extent prohibited by applicable consumer-protection law.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL CUMULATIVE LIABILITY OF ANTICIPATION LABS INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE PRE-ORDER SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRE-ORDER. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER INTANGIBLE LOSS, REGARDLESS OF THE LEGAL THEORY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND ANY OTHER TORT.

Some jurisdictions do not allow the exclusion of certain damages; if you are in one of those, our liability is limited to the maximum extent permitted by law. Nothing in this section limits liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

Your name, email address, shipping address, billing address, phone number (if you provide one), and IP address are collected to fulfill this pre-order. Payment is processed by Stripe, Inc. Stripe collects and handles your full payment card details under its own privacy policy. We receive a non-card identifier, the last four digits of the card, the card brand, the country, and a payment intent identifier. We never see your full card number and never store it. You may exercise data-access, correction, and deletion rights as described in our Privacy Policy. Note that statutory tax-record-keeping laws may require us to retain certain transaction records for up to six (6) years after the transaction even after you request deletion.

Your pre-order is non-transferable. You may not resell, assign, or otherwise transfer your pre-order to a third party without our prior written consent. Any attempted transfer without consent is void. We may transfer or assign this Agreement, including in connection with a merger, acquisition, or sale of substantially all of our assets, without notice to you.

Please read this section carefully. It affects your legal rights. It requires you to arbitrate disputes with us individually rather than as a member of a class.

14.1 Informal resolution first. Before you file a claim against us, you agree to first email hello@anticipy.ai with a written description of the claim, the relief you seek, and the email used at checkout. The parties will negotiate in good faith for sixty (60) days. The statute of limitations will be tolled during this period. Only after sixty (60) days may either party initiate arbitration.

14.2 Binding arbitration. Any dispute, claim, or controversy arising out of or relating to this Agreement, the Product, the AI service, or the pre-order, whether in contract, tort, statute, or otherwise (a “Dispute”), that is not resolved through informal resolution will be settled by binding individual arbitration. For customers in the United States, arbitration will be administered by JAMS under its Comprehensive Arbitration Rules and Procedures or, if the amount in controversy is less than USD 250,000, its Streamlined Arbitration Rules and Procedures. For customers outside the United States, arbitration will be administered by the International Centre for Dispute Resolution under its International Arbitration Rules. The arbitration will take place in Vancouver, British Columbia, or, if you reside in the United States, in your county of residence, at your election. The arbitrator's decision is final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

14.3 Class action waiver. No class arbitration. YOU AND ANTICIPATION LABS INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR SIMILAR PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If a court or arbitrator decides this class action waiver is unenforceable, the entirety of this Section 14 is void.

14.4 Jury trial waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.

14.5 Thirty-day right to opt out of arbitration. You may opt out of this Section 14 by emailing hello@anticipy.ai with the subject line “Arbitration Opt-Out” within thirty (30) days of your pre-order being charged. Your opt-out notice must include your name, the email used at checkout, and your pre-order session id. Opting out does not affect any other provision of this Agreement.

14.6 Small claims carveout. Either party may bring an individual claim in small claims court for disputes within that court's jurisdiction, in lieu of arbitration, so long as the action remains in small claims court and proceeds on an individual basis.

14.7 Severability of this section. If any part of Sections 14.1, 14.2, or 14.4 through 14.6 is found unenforceable, the remainder of Section 14 will be enforced. The class action waiver in 14.3 is not severable; if it is unenforceable, all of Section 14 is void and the dispute proceeds in the courts identified in Section 15.

14.8 Mandatory consumer forum. Nothing in this Section 14 prevents you from bringing a claim before a consumer-forum body that your jurisdiction provides as non-waivable, including the Quebec Office de la protection du consommateur, the Australian Competition and Consumer Commission, the European Online Dispute Resolution platform, or your provincial small-claims registry.

This Agreement is governed by the laws of the Province of British Columbia, Canada, without regard to its conflict-of- laws principles. The federal laws of Canada applicable in British Columbia also apply. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The exclusive venue for any Dispute that is not subject to mandatory consumer-forum law and that is not subject to arbitration under Section 14 is the courts located in Vancouver, British Columbia. If you are a consumer entitled to bring a claim in your local forum under your jurisdiction's mandatory consumer protection law, you retain that right.

We are not liable for any delay, suspension, or failure to perform caused by events outside our reasonable control, including but not limited to: acts of God, fire, flood, pandemic, epidemic, government action, war, terrorism, civil unrest, labor disputes, supply chain failure, semiconductor or component shortage, raw materials shortage, port congestion, customs delay, carrier failure, internet or cloud-infrastructure outage, change in U.S. or Canadian tariff schedule, change in export-control or sanctions regime, currency restriction or hyperinflation in a supplier's country, regulatory action affecting wireless certification (FCC, IC, CE, or equivalent), and cybersecurity incident or ransomware attack. A force majeure event extends the time for performance for the duration of the event. If a force majeure event continues for more than one hundred and eighty (180) days, either party may terminate the affected pre-order with a full refund to you as your sole remedy.

This Agreement together with our Terms of Service and Privacy Policy constitutes the entire agreement between you and Anticipation Labs Inc. regarding your pre-order. It supersedes prior discussions, communications, and proposals. We may amend this Agreement going forward; the version in effect at the time of your pre-order applies to your pre-order. Amendments do not retroactively apply to completed pre-orders unless you expressly accept the amended terms by clicking through on a renewal or new transaction.

If any provision of this Agreement is held to be unenforceable under the law of your jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or, if modification is not possible, severed; the remainder of the Agreement remains in full force. The class-action waiver in Section 14.3 is not severable; see Section 14.7.

The following provisions survive termination or expiration of this Agreement: Section 3 (preliminary specifications and puffery disclaimer), Section 5 (refund process), Section 9 (warranty disclaimer), Section 10 (indemnification), Section 11 (limitation of liability), Section 12 (privacy and payment data), Section 14 (arbitration and class action waiver), Section 15 (governing law), Section 18 (severability), and any other provision that by its nature should survive.

Notices to us must be sent to hello@anticipy.ai with a copy by registered mail to: Anticipation Labs Inc., West Vancouver, British Columbia, Canada. Notices to you may be sent to the email address on your pre-order. Each party's notice is deemed received one (1) business day after dispatch by email.

You may not export, re-export, or transfer the Product, the AI service, or any technical data received from us to any country, person, or entity subject to United States or Canadian sanctions, including without limitation Cuba, Iran, North Korea, Syria, the Crimea region, the so-called Donetsk People's Republic and Luhansk People's Republic, or any person on a U.S. Treasury OFAC list or Canadian consolidated sanctions list. You represent that you are not such a person.

Headings are for convenience only and do not affect interpretation. “Including” means including without limitation. References to laws include any amendment or successor. This Agreement is in English; any translation is for convenience and the English version controls.

Anticipation Labs Inc.
West Vancouver, British Columbia, Canada
Customer support: hello@anticipy.ai
Legal notices: hello@anticipy.ai